TERMS & CONDITIONS

Shipping fees (in €) by destination, bottle size and quantity

    Quantity (number of bottles)
Bottle size 1 2 3 4 5 6
France, Monaco, Andorra
Each Bottle/Pack 9 10 12 15 18 18
TRIO (3x700 mL) 12 18 20 - - -
TRIO (3x500 mL) 12 14 17 - - -
TRIO (3x350 mL) 10 12 17 - - -
               

‎Europe

(Austria, Belgium, Czech Republic, Denmark, Germany, Hungary, Ireland, Italy, Liechtenstein, Luxemburg, Poland, Portugal, Spain, UK, Saint Marino, Slovakia, Slovenia, Switzerland, The Netherlands, The Vatican)

Each Bottle/Pack 18 22 29 33 40 44
TRIO (3x700 mL) 25 40 54 - - -
TRIO (3x500 mL) 25 36 47 - - -
TRIO (3x350 mL) 22 29 40 - - -
               

Other European Countries (Out of EU)

(Bulgaria, Cyprus, Estonia, Feroe Island, Finland, Gibraltar, Greece, Iceland, Latvia, Lithuania, Norway, Matla, Romania, Sweden)

Each Bottle/Pack 22 27 36 40 50 54
TRIO (3x700 mL) 36 54 69 - - -
TRIO (3x500 mL) 31 45 58 - - -
TRIO (3x350 mL) 27 35 49 - - -
               

French Overseas Departments and Territories 1

(Guadeloupe, Guyane, Martinique, La Réunion, Mayotte, Saint-Barthélemy, Saint-Martin, Saint-Pierre-et-Miquelon)

Each Bottle/Pack 21 26 36 41 51 55
TRIO (3x700 mL) 31 50 83 - - -
TRIO (3x500 mL) 31 45 59 - - -
TRIO (3x350 mL) 27 36 50 - - -
               

French Overseas Departments and Territories 2

(Nouvelle Caledonie, polynésie Française, Wallis et Fortuna, Les Terres Australes et Antarctiques Françaises)

Each Bottle/Pack 30 43 67 79 102 114
TRIO (3x700 mL) 54 102 187 - - -
TRIO (3x500 mL) 54 90 126 - - -
TRIO (3x350 mL) 42 66 102 - - -
               
Other destinations Each Bottle/Pack 40 53 80 93 120 132
TRIO (3x700 mL) 66 118 170 - - -
TRIO (3x500 mL) 66 105 132 - - -
TRIO (3x350 mL) 53 79 118 - - -

 

Delivery time

After receiving the confirmation of your order, we estimate the delivery time as followed:

France: 4 working days
Europe: 6 working days
Outside European Union (EU): 7 days
French Antilles (1 & 2): 10 working days
Other destinations: 10 working days

These limits are generally well respected but they may last a bit longer if the carriers face unexpected difficulties.

Shipping restrictions

We are willing to ship our products to our customers all over the world. However, some countries have restrictions for alcoholic beverage imports (e.g. USA, Russia, etc.). Therefore, we will unfortunately be unable to meet orders received from these countries.

* Before checking out, you should check your country’s regulations and laws concerning the product you are about to buy and importation of alcoholic products.

* Cognac Flaubert declines all responsibility concerning any non-compliance of the regulation in force in the country where the product is delivered.

What happens if my package is damaged when it arrives?

We are dedicated to delivering you high quality products in the best conditions possible. However, in case the received products are damaged, you must refuse the parcel from the carrier. From this moment, you will have 24 hours to inform us of the encountered problem(s) in order to be refunded. Unfortunately, accepted damaged products cannot be refunded.

Large orders

For very large orders, we invite you to contact us in order to negotiate new prices. Substantial discounts proportional to the ordered quantity can be provided.

Payment

All the displayed prices, unless if mentioned, are provided in Euros.

Payments are secured and managed by Paypal. We accept payments in debit/credit card: Visa, Mastercard, Paypal system, American Express (through paypal)

Minor Protection

French law stipulates that buying alcohol is forbidden for individuals below 18 years old. Customers are reminded this age limit while entering the website. For countries where the age limit may be different, customers are committed to comply with their respective countries’ legislations.

Alcohol abuse

Alcohol abuse is harmful to your health. We advise you to consume our products responsibly.

Jurisdiction

We would like to inform you that all the terms and conditions of the transactions are subject to French law. Consequently, we cannot be held responsible for the violation of our customers’ countries’ legislation. Therefore, our clients are responsible for verifying the legality of the import of our products with their respective countries’ authorities.